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Solo News
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🚀 Solo sign up not working? Lets fix it!

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Han-Solo
MYOB Staff
1 year ago
Hey Solmates! 👋    We’ve heard that some of you might be running into issues completing your Solo onboarding or logging in. If that’s you, we want to help!   Drop a comment below. The more d...
Updated 1 year ago
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Han-Solo's avatar
MYOB Staff
Joined September 21, 2014
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Hilary-Solo
Trusted User
10 months ago

Hey lilleaz167,

Thanks for reaching out! I’ve had a look and can see that the awesome Han-Solo has already responded to you in the Digital Assistant and is ready to help you get this sorted.

If you head back into the app and go to More > Digital Assistant, you can jump straight back into the conversation with her.

You’re in good hands—we’ll get this sorted for you in no time! 🙌

lilleaz167's avatar
lilleaz167
Member
10 months ago

I cannot get into the app. At all. 

  • Hilary-Solo's avatar
    Hilary-Solo
    Trusted User
    10 months ago

    Hey lilleaz167, 

    Thanks for reaching out again!

    I can see you were chatting with the awesome Han-Solo yesterday (you’re in good hands!). We’ve gone ahead and reset your email to the one you requested. Now all that’s left to do is reset your password using that email, and you should be back up and running in no time. 🙌

    If anything’s still acting up, just click here to jump back into the Digital Assistant—we’ve got your back!