If you accept card payments or use Tap to Pay, there’s a change coming to surcharging, and it’s one to keep on your radar.
Following a Reserve Bank of Australia (RBA) review, from 1 October 2026, eftpos, Visa, Mastercard and Amex will be introducing new rules to no longer permit businesses to surcharge card fees on domestic payments.
For businesses, this means card fees can no longer be passed on to customers as a surcharge on any payments after this date.
Join our free webinar
Join our free webinar, RBA surcharge changes: what to expect from 1 October 2026, to understand what these industry changes mean for your business.
We'll walk through practical steps you can take to prepare, what to expect in Solo, answer common questions, and share resources to help you get ready.
Date: Thursday 10 September 2026
Time: 12pm AEST
Where: Online webinar
What this change means for Solo
We’re updating the invoicing and payment workflows, to ensure our invoicing feature remains a simple, secure, and compliant way to accept payments online and in person.
This includes removing surcharging functionality, enhanced reporting on how your customers pay you.
This change is worth keeping on your radar and we’ll keep you updated as more details become available. We’ll share guidance on what it may mean for your invoicing experience and settings. Keep an eye on the Community or visit the Surcharge Change hub for updates.
This page provides general information for Solo customers about upcoming changes to card surcharging rules affecting Online Payments and Tap to Pay. It is not legal or other professional advice and should not be forwarded to your customers. Requirements may change from time to time, and you are responsible for understanding and complying with applicable laws, card-network rules and payment-service terms. For more information, see the ACCC guidance on card surcharges and the relevant MYOB Invoicing Service Terms and Conditions or MYOB Tap to Pay Terms and Conditions.
