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Updated Email, Locked Out? Let’s Fix It!

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Han-Solo
MYOB Moderator
17 days ago

If you recently updated your email in My Account and now can’t log in, we’ve got a workaround for you.


We’ve found that in some cases, changing your email in My Account might prevent you from signing in to the app.


How to Fix It

✅ Go back into My Account.

✅ Revert your email back to the original email.

✅ logging in again.


We know this isn’t ideal, and we’re working on a permanent fix. We’ll update this post as soon as it’s resolved.


Thanks for your patience! 🚀

Updated 17 days ago
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