We're experiencing a service disruption impacting select MYOB products.
We understand some customers are facing challenges with logging into their account due to this issue.
We are dedicated to ...
Published 3 months ago
Version 1.0
Blog Post
Hi everyone
Services have now been restored and access to MYOB software is now available again.
Thank you for your patience will we worked to resolve this as quickly as possible.
Kind regards, Mike
Can we talk about the lag with service status updates?
Couldn't access the forums. The first confirmation I could get that it wasn't "just us" was ringing support, getting a recorded message that there was an issue and don't bother holding on to speak to someone because we can't give any further information. They recommended subscribing to the support page for updates, but I was already subscribed AND your support page was showing all green traffic lights.
We didn't get an email from MYOB advising that they were investigating an incident until 30 minutes after I had emailed my team advising that it looked like MYOB was down.
We still haven't received a communication email to say that the issue is fixed.
It's bad enough losing half a day's work for the entire team, but the lack of communication through your recommended channels is incredibly frustrating.