Changes to MYOB AccountRight offline mode

Keen to hear an answer on this - is there any solutions yet around future snapshot backups being available to be restored - and also these snapshot backups (that we take) being available longer than 6 months.

Dean-​ - here's my take on answers for the above. As a long MYOB partner -I have had multiple discussions with MYOB around this subject.

• The AR perpetual license exists, but those on older versions are now not supported
• a backup prior to 2026.5 can be restored in the server edition, but future backups will not be able to be restored - and those backups cannot be downloaded from MYOB anyway.
• if you operate the server edition version it needs to be offline, therefore no support available
• no defined date for server edition continuing as they say it's a microsoft issue, and at some point a microsoft update will break it
• Hope this helps you - but looking forward to more information from Mike_MYOB​ 
•  I have several older clients continuing to operate offline on server edition.

Hi Dean-​ (and thanks jenniek​ & Liz_A​ for your replies)

I hope the below format for replying works. It shows your original question Dean, followed by the response from Jennie, then followed by my response.

Dean: Do MYOB perpetual AccountRight licences still exist/continue to be recognised?

• Jenniek: The AR perpetual license exists, but those on older versions are now not supported
• Mike: This is correct. AccountRight Classic including V19 has been retired (see post here). MYOB has not sold perpetual licences for some time now, so they don’t exist from the perspective of someone being able to purchase one today, but they are still recognised for customers who have purchased this in the past.

Dean: If a customer who originally purchased AccountRight outright later moved their file online, can MYOB provide a server backup/offline copy of that current online file which can then be operated in Server Edition 2026.5?

• Jenniek: A backup prior to 2026.5 can be restored in the server edition, but future backups will not be able to be restored - and those backups cannot be downloaded from MYOB anyway.
• Mike: This is mostly accurate. Back ups from AccountRight 2026.5 and earlier can still be restored offline using Server Edition. For files that have are online and have been used in version 2026.6 and beyond, an offline backup of this file can be requested from MYOB. This is called a ‘server backup retrieval’ and is a chargeable service. This backup could only be restored/viewed online in future however. Scenario: you close your business, request a server backup. Keep this record, then in 3 years time you are audited and need to access the backup, you would need to request a subscription to do this. **The AccountRight product manager is looking into whether there are any ways we can improve this experience though.

Dean: Does Server Edition 2026.5 require an ongoing subscription for a customer with a perpetual licence?

• Jenniek: If you operate the server edition version it needs to be offline, therefore no support available
• Mike: There is no subscription required to use Server Edition. This is now an offline only product and will also no longer receive further updates beyond the current 2026.5 version.

Dean: Is there currently a defined date on which Server Edition will stop functioning, or is the timeframe still unknown?

• Jenniek: no defined date for server edition continuing as they say it's a microsoft issue, and at some point a microsoft update will break it
• Mike: This is correct, there is no end date to this software. Only to say that there are no further updates to it, therefore, to what Jennie said, at some point a Microsoft update or other environmental factor could cause this to break

jenniek​ , you also asked if there is any solution yet around server backups being able to be restored. And the online point in time (snapshot) backups being available more than 6 months.

No updates yet from the product team. As far as I am aware, Bruno and the team are still considering options for the future, but as of right now:

• The server backups can only be restored online (and therefore require a subscription).
• The point in time (and 7 day automatic) online backups are still only kept for 6 months 
• Note* the only exception to the above is if/when a subscription is ended, a final backup is taken by MYOB and retained for 12 months instead the standard 6.