Forum Discussion

giangonzales's avatar
giangonzales
13 days ago

Error -15: Account number not found in list of postable accounts

Having this issue over and over again with one of my journals. This has never happened before. Can you advise how to troubleshoot this?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    13 days ago

    Hi giangonzales,

     

    The error "15 Account number not found in the list of postable accounts" usually pops up when the account number specified in RetailManager can't be found in the MYOB Chart of Accounts or is linked to a header account. To fix this, I found a thread that gives some solid steps to make sure you're using the right format and account details. Take a look at this post.

     

    Cheers,

    Princess