4 months ago
MYOB Subscription payment
My direct debit failed for my MYOB subscription so I tried to login and pay the invoice but every time I try to pay the invoice it wont process the payment. Absolutely nothing happens when I click process.
My direct debit failed for my MYOB subscription so I tried to login and pay the invoice but every time I try to pay the invoice it wont process the payment. Absolutely nothing happens when I click process.
Hi TransformG,
Welcome to the Community Forum!
Are you logging in as the Administrator/Owner of the file? This could potentially be the issue. If you are already logged in as the Admin/Owner, I’d suggest clearing your browser's cache and history or trying a different browser. If the issue continues, feel free to reach out to our phone support team for further assistance.
Billing and account
MYOB Support
I hope this helps!
Regards,
Earl
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