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JennyJ's avatar
JennyJ
Contributing User
5 years ago

Rejected tax return CMN.ATO.IITR.7300097

Hi, we use MYOB AO. I have had a tax return rejected with the error code CMN.ATO.IITR.730097. It says in the summary Other Foreign source income amount is incorrect. and details the other foreign source income amount must equal the sum of all other foreign income gross amount less all related other foreign income deductable expenses provided in the attached income details schedule.

 

I cannot work out what is wrong. The figures in the tax return match the Managed fund amounts against the tax return label.

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  • JennyJ's avatar
    JennyJ
    Contributing User
    5 years ago

    I have received the rejected error CMN.ATO.IITR730097 on a tax return.

    Summary: Other foreign source income amount is incorrect.

    Detail: The other foreign source income amount must equal the sum of all other foreign income gross amount less all related other foreign income deductable expenses provided in the attached income details schedule.

     

    I do not understand. The return matches the managed fund amounts against the tax return labels supplied.

  • Hi SimLD  - I had the same error that was continuing to come up after the update as well.  I was told by someone at MYOB to open the DIM schedule and tab through all of the fields to refresh the figures in the background.  

    After I did that, the return lodged.

     

    Hope that helps!

  • I had same error, with a managed fund distribution and single overseas dividend.

    Can't find a solution.

  • Sandy_C's avatar
    Sandy_C
    MYOB Staff
    5 years ago

    Hello JennyJ and TimmyG  

     

    Thank you for your post.

     

    To answer your question, this has been raised as an issue within our software and investigation with regards to this is already in the works.

     

    Just to give you further insight about this, the rejection happens where you have foreign income entered in the DIM (distributions received from managed funds) schedule. We are looking at the cause of why the integration from DIM schedule to the foreign income (item 20) is an issue.  

    At the moment, there is no workaround until a fix has been released. Please keep a lookout for our eBullition notices for updates and releases.

     

    We are working to resolve this issue in the future release and we do apologize for any inconvenience.

     

    Regards,

     

    Sandy
    Client Support Representative

  • SimLD's avatar
    SimLD
    5 years ago

    This error is still occuring after the most recent update which we installed this morning. 
    All information is correct, is there any other solution?

  • Sandy_C's avatar
    Sandy_C
    MYOB Staff
    5 years ago

    Hi PJM1 

     

    Thank you for taking the time in updating this post. Glad to see that worked out for you and hopefully your answer will help others too.

     

    Regards,

     

    Sandy
    Client Support Representative

     

  • JennyJ's avatar
    JennyJ
    Contributing User
    5 years ago

    I had the same problem with the hotfix not fixing the problem. I deleted the managed fund information (DIM) and then re-entered the information. I then lodged and it fixed the problem.

  • Thank you!
    I did manage to contact MYOB yesterday and after alot of back and forth, they told me the same thing. So glad to have it sorted!