Forum Discussion

Grossi123's avatar
Grossi123
Experienced User
2 years ago

Help installing myob accounting v14 on a new pc

I have installed myob accounting v14 on a new pc (windows 11) by moving all the application files over to the new pc and it is asking me to verify the company file using the online tool. 
- Is this the correct and safe way to have the software moved to a new pc as i do not want to lose any configration settings and 20 years worth of files?

 

note, i have the original installation media. 

 

Thanks in advance, 

Grossi123

5 Replies

  • Hi Grossi123 

     

    I have done this with other old Legacy versions and every version from v14 onwards requires confirmation. You can try the online confirmation but you may have to contact a moderator on here during the week and arrange confirmation through them. There is a thread here that may help https://help.myob.com/wiki/display/GEN/Activating+and+confirming+older+MYOB+products#expand-Ifyoucantactivateorconfirmonline - it's a bit confusing but you choose Confirm by phone and follow the steps on the screen to get a code. Don't be persuaded to upgrade if you don't need it - I have all of the versions back to v12 working on my Windows 10. Windows 11 should work but you won't be able to send to MS Office as it only allows 64Bit and you need 32Bit Office to work correctly. There are workarounds so come back on here if you have any issues.

     

    Cheers

    Liz

  • Grossi123's avatar
    Grossi123
    Experienced User
    2 years ago

    Thanks Liz

     

    Hopefully a Moderator can confirm that the link is the correct way to go , as i dont want any issues

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Grossi123,

     

    Thank you for your post.

     

    You can rely on the link provided by Liz_A, and they've been incredibly helpful in providing information. Additionally, for further information or alternative resources, you may refer to this link. If you've got any more questions or need additional assistance, feel free to reach out. We're here to help you.

     

    Cheers,

    Princess

  • Grossi123's avatar
    Grossi123
    Experienced User
    2 years ago

    I ended up transfering all the files to the new computer then used the MYOB Confirm your company file link . Filled in the relevant details and used the supplied code. All good now and working fine. Thanks for the assistance.

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Grossi123
     
    Thanks for your post and welcome here to the Community Forum. We appreciate the update on this, and we are glad that you have managed to resolve your concern. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
     
     
    Cheers,   
    Leneth