I have been successfully for many months using a custom report to show my eftpos transactions at the shop/Office.
The rest of my payments are direct deposit to our bank account. Last week the report was fine, this week its not showing any of the eftpos payments in my cash drawer. Nothing has been change by me.
Hi Joey3,
It's tough to pinpoint why the EFTPOS transactions aren't showing up in the report just from the info in your post. First, check if the EFTPOS transactions were recorded in the file at all. If they are, we might need to customise the report to show those transactions. But if the transactions aren't recorded in the file, you'll need to troubleshoot your EFTPOS software to fix this.
If you need more help with this, you can create a support ticket from the MyAccount window for further assistance.
Thanks,
Genreve
