API Connection

Question

What causes the below error?&nbsp;&nbsp;Please examine the list below and copy/paste the appropriate Company File ID into each store’s 'Company File ID' configuration option in Finance Manager before trying to export.Base URL : https://api.myob.com/accountright/Unhandled error (ConnectionException)Unable to get company files for BaseUrl https://api.myob.com/accountright/Inner Exception: Encountered a communication error (https://api.myob.com/accountright/)Inner Exception: The underlying connection was closed: An unexpected error occurred on a send.Inner Exception: Authentication failed because the remote party has closed the transport stream.

triboss · Answer

Make sure you have upated the SDK and/or using a "secure" connection method.See here for details:https://community.myob.com/t5/MYOB-API-questions-and-answers/TLS-Security-Changes-Issues-connecting-...

jacob_s · Answer

Hi&nbsp;DanielMarshall,&nbsp;Thanks for reaching out.&nbsp;Last week we made a change to our API meaning we will no longer accept connections using TLS1.0. As&nbsp;Triboss&nbsp;has said, you will need to update&nbsp;the SDK and ensure you are using TLS1.1 or greater.&nbsp;&nbsp;Here is a link to our blog post which has more information on this -&nbsp;http://myobapi.tumblr.com/post/177017431449/tls10-no-longer-supported&nbsp;Thanks,JacobMYOB API TeamAre you a developer? Check out http://developer.myob.comLooking for an Add-on? Check out http://myob.com/addons/MYOB API Support Centre - https://apisupport.myob.com&nbsp;

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