Myob file stop showing on the list after power outage

Our MYOB file stopped showing on the listing of files after the power outage. Our file is an offline file, we are using our on-premise server.

MYOB server version: 2023.10

MYOB file version: 2023.10

Tried re-installing the MYOB server, did not fix the issue.

Tried renaming the file and its extension, did not fix the issue.

Tried changing/adding file permission, did not fix the issue.

Tried the data hotfix tool, but the file is not loading on the tool.

Has anyone encountered this issue before? May I know the solution, please?

Thank you!