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Dani36425's avatar
Dani36425
User
11 months ago

MYOB AccountRight outage

MYOB AccountRight is down. Anyone know when it will be back up and running, cant log in

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  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator
    11 months ago

    Hey Dani36425 ,

    Thank you for reaching out. Our online service provider experienced a major outage last night which had a large impact on file access. We're continuing to work with our service providers to resolve the issues. Status updates will be posted here. 

    We're really sorry about the inconveniences caused and are working to have everything restored as soon as possible. Services are beginning to come back online, however while they resume, some users may experience issues with accessing their files. 

    We are actively working to resolve this and thank you for your patience. 

     

    Cheers, Amanda.

    • AlphaGear's avatar
      AlphaGear
      Contributing User
      11 months ago

      STILL DOWN FRIDAY 12:16PM 1/09/2023.

       

      IMPACTING SMALL BUSINESSES SEVERELY WITH NO INDICATION OF WHEN IT WILL BE FIXED AND OUR BUSINESSES BACK UP AND RUNNING

  • AlphaGear's avatar
    AlphaGear
    Contributing User
    11 months ago

    I don't think myob have any idea of when it will be up. They just keep posting the same rubbish. That they are working on it.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    11 months ago

    Hi AlphaGear,

     

    Thank you for reaching out. We understand your frustration regarding the issue. We know that this is greatly impacting your business. We are extremely sorry for the inconvenience caused. We want you to know that our team is continuing to investigate and working to get this resolved as soon as possible. Kindly refer to the Community forum post to keep you posted on the update. We thank you for your patience and understanding in this matter.

     

    Cheers,

    Princess