We've been unable to login to MYOB Accountright SE desktop since this morning. After clicking login on desktop app - redirected to browser to login - click yes to open desktop app - nothing happens, the desktop app doesn't open. We've tried the following but nothing worked:Clearing browser cacheUsing different browser (Edge/Chrome)Reinstalling MYOB Accountright SEClearing the MYOB cache itself under %localappdata%Our installed version is the latest 2026.400.10013 (or 2026.4.1.13) which should be the most recent one. Please advise.

Hey lynn561237 Jlee mlim Other members have reported the same problem and have found a solution to work, you can check it out here. Hope this helps.

Forum Discussion

Trusted User

1 day ago

Solved

We've been unable to login to MYOB Accountright SE desktop since this morning.

After clicking login on desktop app - redirected to browser to login - click yes to open desktop app - nothing happens, the desktop app doesn't open.

We've tried the following but nothing worked:

Our installed version is the latest 2026.400.10013 (or 2026.4.1.13) which should be the most recent one.

Please advise.

AmandaMYOB
17 hours ago
Hey lynn561237 Jlee mlim

Other members have reported the same problem and have found a solution to work, you can check it out here. Hope this helps.

Jlee
Experienced Cover User
1 day ago
I am having the same problem. What is the solution?
mlim
Member
17 hours ago
the problem for us is that we have a server version and it works for most of us except for one staff who can't seems to login after trying everything
mlim
Member
17 hours ago
same here. wasting a day and a half trying to login and still got nowhere. why can't MYOB leave the system alone when it is working perfectly
AmandaMYOB
MYOB Moderator
17 hours ago
Hey lynn561237 Jlee mlim

Other members have reported the same problem and have found a solution to work, you can check it out here. Hope this helps.
mlim
Member
17 hours ago
Hi AmandaMYOB, we tried renaming the file as suggested in your link for that particular staff and it's now working. Thank you very much for your reference.
KinaB
Cover User
16 hours ago
Posted by user 147292 in this thread:
MYOB accountright not starting | MYOB Community

Please try the following:

HKEY_CURRENT_USER\Software\Classes\myob-arl to myob-arl.old

Problem was that MYOB version number wasn't updating in this particular key in HKCU.

Don't change the one in HKLM or HKCR.

This will work for AccountRight SE, have used it across multiple customers today with success.