Forum Discussion

INTHEHILLS's avatar
INTHEHILLS
Experienced Cover User
2 months ago

Myob login issue on ipad

Having login issue, white page appearing after login into myob business using ipad.

 

iPad
login issue
  • Isaiah_C's avatar
    Isaiah_C
    2 months ago

    Hi InTheHills,

     

    I'm sorry to hear that you're experiencing this issue with logging into MYOB Business on your iPad. To resolve this, please follow these steps:

     

    • Make sure you're logging in via app.myob.com.
    • Clear the cache and cookies in your browser settings, then try logging in again. If the issue persists, try switching to a different browser.
    • Sometimes a simple restart can resolve unexpected issues.

     

    Regards,

    Sai

     

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi InTheHills,

     

    I'm sorry to hear that you're experiencing this issue with logging into MYOB Business on your iPad. To resolve this, please follow these steps:

     

    • Make sure you're logging in via app.myob.com.
    • Clear the cache and cookies in your browser settings, then try logging in again. If the issue persists, try switching to a different browser.
    • Sometimes a simple restart can resolve unexpected issues.

     

    Regards,

    Sai

     

     

  • PLButchers's avatar
    PLButchers
    2 months ago

    Probably the same problem all us apple Mac users are experiencing - I get nothing on Safari anymore.  See if you can use Firefox of Google Chrome?

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