Myob login issue on ipad

Having login issue, white page appearing after login into myob business using ipad.

Isaiah_C
MYOB Moderator
1 year ago
Hi InTheHills,

I'm sorry to hear that you're experiencing this issue with logging into MYOB Business on your iPad. To resolve this, please follow these steps:

Make sure you're logging in via app.myob.com.

Clear the cache and cookies in your browser settings, then try logging in again. If the issue persists, try switching to a different browser.

Sometimes a simple restart can resolve unexpected issues.

Regards,

Sai
PLButchers
Experienced User
1 year ago
Probably the same problem all us apple Mac users are experiencing - I get nothing on Safari anymore. See if you can use Firefox of Google Chrome?
leeeeeee
Member
1 month ago
That doesn’t resolve the problem. It’s still blank on the sign in page on iPad.
Isaiah_C
MYOB Moderator
1 month ago
Hi leeeeeee,

Thanks for checking that and sorry to hear it's still happening. Could you please try signing in on a different device, like another tablet, phone, or computer? If it works there, that would usually mean something on the iPad is restricting the sign-in page from loading properly. If that’s the case, it may help to check for things like browser restrictions, content blockers, pop-up blockers, or any device settings that could be affecting the page.

Regards,

Sai