Forum Discussion

eventsecretary's avatar
8 months ago

Allocating/Match/ transfer Wages and Super

My wages and Super amounts have not been matching 

They come up in the items to be allocated but there is nothing to match them to and I cannot allocate them this was susually all done automatically but that has stopped

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi eventsecretary

     

    Welcome to the Community Forum. 

     

    From what I understand, the transactions you're trying to match with the bank feeds are already recorded and are visible in the 'Find Transactions' window. If this is the case, it's possible that these transactions are not matching because they are part of a previous reconciliation or have been marked as checked in the 'Reconcile Accounts' window.

     

    I recommend reviewing this and trying to match your bank feeds again. If you're still having trouble, you might find it helpful to visit our support resources at myob.com/support or myaccount.myob.com. Our virtual assistant MOCA can provide immediate help, and if needed, you'll be transferred to our live chat team.

     

    Please let us know if you need any further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,

    Genreve

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