I currently have setting that has this feature switched off because the results that get using it are patchy and unreliable for my business. Regardless, I am getting transactions that are automatched! This effect has occurred recently, so I assume that a change has been made to MYOB Business Pro application to cause this.
Suggestions would be appreciated
Hi carn0304,
Thanks for the screenshot! There's no change that has been made in MYOB Business. If you have turned off the Bank Rules and transactions are still being auto-matched, it might be worth clearing your browser's cache or trying a different browser. You can also visit our Managing rules help page for more information.
If nothing happens, please reach out to our team directly so they can dig deeper. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
Hi carn0304
If you are still having auto matching issues make sure that the boxes shown ticked below are unticked.
MYOB have the below noted in their online payment instructions, however it causes issues as the system will auto-allocate payments based on dollar amounts and disregard the name not matching, hence why they don't show up in bank feeds to confirmation.
