Forum Discussion

Dizzyswinger's avatar
Dizzyswinger
2 months ago

Cannot copy paste

Since a few days ago I have not been able to copy and paste work information text from my google calander into the invoice description detail area. 

Any advice?

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi Dizzyswinger

    I understand that this can be quite frustrating. Could you please try clearing your browser’s cache and history or use a different browser? If the issue persists, I recommend pasting the text into a notepad first, then copying it again and pasting it into the invoice description.

    Please let me know if this helps resolve the issue.

    Regards,
    Earl

    • Dizzyswinger's avatar
      Dizzyswinger
      2 months ago

      Turns out copy and paste method has been changed from holding on the cursor to short tap on the cursor.

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 months ago

        Hi Dizzyswinger

        Thanks for letting us know you’ve found a workaround. Could you please provide the details of the operating system and browser you’re using? Thank you!

        Looking forward to your response.

        Regards,
        Earl