Can someone please help me I have removed the approving manager as she is no longer employed within the company and added myself. Now none of the staff are able to login into MYOB teams and I've now had to re add them all the new approving manager (myself) issue is none of them have received the invite and I didn't receive any notification of accepting approving manager role which I'm presuming I should have got. Any assistance would be greatly appreciated.
Hi RochelleAins ,
Thanks for your post.
Have you tried removing staff from the location and re-adding them? This should trigger another invite to them. You can also try another email address as a test to check if this is only happening to their emails. This help article, Using the MYOB Team admin portal, has steps on how to remove and add employees. If that doesn't work, click the chat bubble at the bottom of the help article and MOCA, our virtual assistant, will help you out.
hope this helps,
Ron
