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Olwyn's avatar
Olwyn
Contributing User
4 years ago
Solved

How do I record a journal entry for a payroll account error?

I need advice on correcting a payroll/bank feed error. For the last 2 months my wage payments had not been auto reconcilling, and I wasn't able to find the payroll transaction when attempting to match the transaction manually. I instead allocated it to wages. 

I have the now realised the cause of the error was that I changed the account I was paying wages from, and didn't change this in the payroll settings. I have ammend this today but now need to deal with all prior transactions. 

I don't believe I can delete and re enter at the payroll end, as I think this would interfere with payday filing that has already been submitted? 

The advice I've seen so far is to create a journal entry to allocate to the correct account. Can anyone advise how to go about this? 

  • jenniek's avatar
    jenniek
    4 years ago

    Hi Olwyn 

    Turn the payday filing authentication off before you delete and redo the payroll - then it won't lodge to the IRD. The go back and re-authenticate it.

4 Replies

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  • jenniek's avatar
    jenniek
    Ultimate Partner
    4 years ago

    Hi Olwyn 

    Turn the payday filing authentication off before you delete and redo the payroll - then it won't lodge to the IRD. The go back and re-authenticate it.

  • jenniek's avatar
    jenniek
    Ultimate Partner
    4 years ago

    Is this Essentials Payroll. Can you do a transfer money from the correct account (matching the actual money paid out) to the incorrect account where the journal went from?

  • Olwyn's avatar
    Olwyn
    Contributing User
    4 years ago

    Thanks Jennie, yes it is essentials payroll. 

    I attempted your suggestion, and while it worked in theory it still leaves me with the problem of having payroll transactions in the system that are unallocated to the bank transactions. 

    I could attempt deleting and re entering the payroll transactions, now that have the correct bank account set up, 

    but I'm concerned that attempting this would mean I would be re filing all those submissions to IRD.. 

  • Olwyn's avatar
    Olwyn
    Contributing User
    4 years ago

    Thank you again Jennie!
    This solution works. A few transactions to go through but time is on my side in lockdown.

    Kind regards, 

    Olwyn. 

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