Hi,
We use AccountRight. I need to add a second email address to have MYOB invoices sent to, but don't seem to have the option in MYOB account settings other than changing the current one, which I don't want to do.
I found a post from 2017, but the solution only stated that a MYOB support would 'sort' the issue, so I am none the wiser.
Can someone please assist?
Kind regards,
Anita
Hi Anita_DEN,
Thank you for your post. In AccountRight, it allows users to send invoices to multiple recipients by :
If you still need further assistance with this, please feel free to create a new post. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
That does not answer my question. My question is about how I get MYOB to send the monthly MYOB invoice to an additional email address. The account settings don't seem to have that option, I've checked.
Regards,
Anita
Hi Anita_DEN,
I humbly ask for your understanding, and I apologize for my initial response. Could you please confirm are you referring to the monthly subscription invoice? If you are referring to monthly subscription invoice, yes it is possible to send monthly invoices using the second email as long as the one requesting is the billing contact. You just need to tick on the invoice contact so the other email would received the invoice.
I hope this helps. If you still need further assistance, please do not hesitate to contact us again. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
