Forum Discussion

raywp's avatar
2 years ago

Analyse Sales [Activity] reports not working at all despite having cleared the cache

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi raywp,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    To help you resolve this, we need to troubleshoot first. Please sign out of the file and sign in again. Try running the report again to see if it displays any information. If not, clear your AccountRight cache again. If it doesn't work, can you please send me the diagnostic log of the AccountRight file and attach it to this thread so I can investigate?

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi raywp,

     

    I would like to check back with you regarding your issue with the report. Was this resolved? Please let me know if you require any further assistance with this. I'm more than happy to assist.

     

    Cheers,

    Princess