Forum Discussion

RoryPG's avatar
2 months ago

Analyse Sales [Item] Report - Sold ITEM displaying incorrectly

Hi All,

 

We have a glitch in our system where some products are showing up with the incorrect amount of items solved, which is incorrect, and is throwing our sales figures out.

 

This has happened after some inventory adjustments. See attachment.

 

I can see Earl_HD has assisted with another user before with a similar error.

 

Analyse Sales [Item] Report - Sold ITEM displaying as NEGATIVE but this is not correct. | MYOB Community

 

Can we please get some assistance with this?

 

Thanks,

 

Rory

  • Hi RoryPG

    Thanks for the screenshot. We do have an online script that we can arrange over your file to fix this issue.  I recommend reaching out to our support team for assistance. You can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi RoryPG

    Thanks for the screenshot. We do have an online script that we can arrange over your file to fix this issue.  I recommend reaching out to our support team for assistance. You can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl