Forum Discussion

sachin86nand's avatar
Contributing User
2 years ago


Hi Team,  


When I try applying payments to any Creditor with FJD $ currency rate the below error pops up.


Could you assist me with this issue with MYOB.


Please refer to the attached snapshot.


Your swift response on the above would be highly appreciated.


Kind regards,


1 Reply

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  • Hello sachin86nand 


    Thank you for your post. 


    Generally, with this type of error, we will be able to identify what the issue is based on the error log which can be seen by clicking on view more error details.


    I have linked our Help Article on the somethings gone wrong and AccountRight needs to close error that contains the differing ways to resolve this. 


    If you have a different message on the error log than what is in the Help Article, please attach a copy of it and I will be able to investigate it further for you. 


    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.