Forum Discussion

Davobythebeach's avatar
Davobythebeach
Cover User
2 months ago

Direct Deposit wont appear as payment method on client invoice

I have online payments available for customers but the surcharge is high and I want to show that we accept Direct Deposit payment option as well. I have all this selected and our Direct Deposit info recorded in sales settings but when you send an invoice via email or sms and click on the PAY NOW button there is only pay by Credit Card options including all the cc fees. Can I get the email or sms PAY NOW to show the direct deposit as an option as well. 

direct deposit
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Davobythebeach,

     

    I see that you’re looking to offer direct deposit as a payment option on your invoices. If you're using online invoice payments, direct deposit is not included in the list of payment methods. However, if you've chosen direct deposit as your payment method, it should be available as an option for your customers. For more information about selecting Direct Deposit as a payment method, please see this Help article: Sales and purchases information. 

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess