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Nursang's avatar
Nursang
Contributing User
4 years ago

Issue with Profit and loss report regarding cost of sales

Hi, I am having issues with my profit and loss report as well as transaction journal. When I send invoice to our customers, in some invoices the cost of sales of the items are not recorded. Because of this, cost of sales for the item is not accurate. And also when I look at acccount transactions for that item's income and cost of sales, Some of the cost of sales of that item are missing. I have been trying to call MYOB support team since last Friday and today as well. It is very big problems as we need to send our report for this month. Can you please give some suggestion ASAp.

 

7 Replies

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  • Carolinadg's avatar
    Carolinadg
    Former Staff
    4 years ago

    Hi Nursang ,

    If you go into one of the transactions and enter a dot on memo and click okay, do Cost of sales appear?

    Regards, 

    Carolina

  • Nursang's avatar
    Nursang
    Contributing User
    4 years ago

    Hi Carolina, 

     

    Cost of sales didnot appear even putting a dot in the memo.

     

  • Carolinadg's avatar
    Carolinadg
    Former Staff
    4 years ago

    Hi Nursang 

    How did you enter these transactions like were they manually entered or imported or do you have a third party app integrated with ARL? is it just for these items? or for all items?. 

    What is your process when these sales were entered?

  • Nursang's avatar
    Nursang
    Contributing User
    4 years ago

    Hi Carolina,

     
    I do it manually by going through the sales. Click on enter sales and put the name of cutsomers, date, and customer purchase no.After that change the layout to item and put the quantity of the items in ship section.
    Put the item number of that particular item and it will auto fill the description, and put the price.
    Then record it. 
     
    Till now, I believe it is just that particular item. Also I found out that in the transaction journal for those invoice transactions, cost of sales and assets of that item is not recorded.
     
    Thank you.
  • Carolinadg's avatar
    Carolinadg
    Former Staff
    4 years ago

    Hi Nursang  

    What is the process when the item is brought back in stock (eg: when it is purchased)?

  • Nursang's avatar
    Nursang
    Contributing User
    4 years ago

    Its same like sales process but we go to purchase this time and then enter the supplier name, date and supplier inovice no. Put the quantity in bill section and it will auto fill received section. And then put the item number and again fill description auto. Put the price and record it.

     

     

  • Carolinadg's avatar
    Carolinadg
    Former Staff
    4 years ago

    Hi Nursang 

     I am the Business Analysts for Inventory at MYOB, I am trying to understand the problem ( hence all the questions) as this has been raised before but I have been very unsuccessful in being able to replicate it. 

    I am keen to get on a call with you if that's okay and if you have the time. If so, please send me an email to inventoryfeedback@myob.com so that I can grab your details and get this arranged. 

    Cheers, 

    Carolina

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