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EliseNowell's avatar
4 years ago

Move Overpayments from Suspense Account to Debtor File

We have some overpayments which we have processed to the suspense account when undertaking the bank reconciliation however would now like to move these to the relevant debtor files in order to keep track of these. I can re-code the transaction to the trade debtors code however it doesn't seem to allocate the overpayment to the client despite selecting the approrpiate payor. Is there another way to do this to achieve the same result? Any assistance would be greatly appreciated. In future we will be allocating straight to the client however would like to fix up past transactions. We use MYOB AccountRight. 

1 Reply

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  • Hi EliseNowell 

     

    Sorry to see no one has replied to you yet. If Receive money transactions were recorded and the amounts allocated to the suspense account, you would then record Receive payment transactions for the applicable customers and change the Deposit to Account to the suspense account. This will clear the amount from the suspense account and allocate the payment to the customer.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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