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LMCTPH's avatar
6 years ago
Solved

Reimbursed items have GST added in rate and again at bottom of invoice.

Reimbursed items have GST added in rate and again at bottom of invoice. We upgraded from V19 last year so this has been happening since then. Is it a glitch or do I need to re-key the sell prices?

  • Hi LMCTPH 

     

    Thanks for those screenshots.  Can you try ticking and unticking the tax exclusive box and see if that refreshes the amount. There is an issue with time billing invoices showing as GST Inc regardless of whether the Tax inclusive boxed is ticked or not. Ticking and unticking resolves the issue in that case so I'm wondering if it will work for you.

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • HI LMCTPH 

     

    Thanks for your post.  I have tried to replicate this in my system and found that ticking or unticking the Tax Exclusive box changes the way the Sub Total and GST fields display but the invoice Total and GST amount remain the same. If you are seeing something different or the GST is calculating incorrectly can you please provide screenshots of an invoice and the item set up so that I can have a look into it for you.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • LMCTPH's avatar
    LMCTPH
    6 years ago

    Hi Tracey

     

    Thanks for taking the time to look at my query.

     

    I have attached a screen shot for a test transaction I created. The item is reimbursed from purchase to sale via job #.

    The item should have a buy price of $76.50 + GST (which it does) and a sell price of $90 + GST (which it doesn’t)

    Many thanks again

    Lynn

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    6 years ago

    Hi LMCTPH 

     

    Thanks for those screenshots.  Can you try ticking and unticking the tax exclusive box and see if that refreshes the amount. There is an issue with time billing invoices showing as GST Inc regardless of whether the Tax inclusive boxed is ticked or not. Ticking and unticking resolves the issue in that case so I'm wondering if it will work for you.

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • LMCTPH's avatar
    LMCTPH
    6 years ago

    Thanks for your suggestion Tracey.

     

    I have tried all the variation of ticking and unticking tax exclusive box, with no luck.

    I have decreased the sell price to $81.82 on a previously sold price of $90 (divided $90 by 1.1).

    This produces an item rate of $90.00002 on invoice. It's is a shame I can't reduce number of decimal points (any suggestions?) as I will have to overkey each line still.

     

    Thanks again for your help.

    Lynn

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    6 years ago

    Hi LMCTPH 

     

    Sorry that ticking the Tax Inclusive box didn't work for you. Unfortunately I don't have any other suggestions besides manually changing the amounts. If I can find any further information on this I'll let you know.