Forum Discussion

Renw's avatar
Renw
Experienced User
5 years ago
Solved

ValidationException error on recurring purchase order

Hello,

 

I am trying to save an equipment purchase order for a particular supplier I use, however when I click ok to save it comes up with the following error message.  

On the purchase order I have a blank line (not transaction) so we can reference the customer name. I have tried saving by deleting this line and also tried paving by changing the recurring transaction name to not have a - in the title. 

 

If you could help me out it would be greatly appreicated. 

 

Renee

  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Renw 

     

    This can often be resolved by unticking “Warn if jobs are not assigned to all transactions” under Setup > Preferences > System. If you get the error even after unticking this preference, please try deleting the purchase order, create it again and let us know if you're then able to save it. 

6 Replies

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  • Chrisnir1's avatar
    Chrisnir1
    Experienced Cover User
    5 years ago

    Hi

    Despite ticking the preferences security checkbox the help article indicates I still received the validation exception error. I've found, through trial and error, that any value ending in 5 cents eg 29.95 will cause the error. I assume the system has trouble determining whether its rounding up or down?  In any case changing it to, for example, 29.90 works.

     

    Hope it helps someone.

     

    kind regards

     

    Chris

  • MYOBGav's avatar
    MYOBGav
    Contributing User
    4 years ago

    Thanks Chris, you saved me a bunch of time, I've been suffering with this for a few hours. In my case changing the 5c didn't help, but when I changed all values to whole numbers, e.g. ending in .00 it worked.  For reference I've never had a problem with this in the past...  Hope this helps someone too.

  • Renw's avatar
    Renw
    Experienced User
    5 years ago

    Hi Melissa, I have followed the workaround, however I am still receiving this error.

    Renee

  • Renw's avatar
    Renw
    Experienced User
    5 years ago

    Hi Komal_S that is what I had previously done, however today it appears to have worked. Thank you.

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    5 years ago

    Hi Renw, 

     

    Thank you for your post and welcome to the Community Forum ! I would recommend following the instructions on our help article Error:ValidationException under heading Getting this error when working with recurring transactions? This should resolve the error message you're receiving. 

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    5 years ago

    Hi Renw 

     

    This can often be resolved by unticking “Warn if jobs are not assigned to all transactions” under Setup > Preferences > System. If you get the error even after unticking this preference, please try deleting the purchase order, create it again and let us know if you're then able to save it. 

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