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Ianinfinance's avatar
Ianinfinance
Experienced Cover User
3 years ago

Error in Taxable Payments Report

Hi I have produced my Taxable Payments Report for verification. Included is a duplicate payment I made to a supplier because they changed their bank account and didn't tell me. The second payment has come up as well as the first ie no reversal so it looks as though the payment has been made twice. I Need help to get this duplicate off the Taxable payments report. 

2 Replies

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Ianinfinance 

     

    Thank you for your post. The taxable payments report only displays purchases, not the individual payments, so the reversal and re-enter shouldn't affect the report. Did you reverse and reenter the payment or the purchase itself? Also, are you looking at the detail or summary report? (as the detail report will give you more information about the individual transactions).

     

    Could you please take a screenshot of the report (redacting any sensitive information) and then attach it with your reply so I can reproduce to assist you further?

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Ianinfinance's avatar
    Ianinfinance
    Experienced Cover User
    3 years ago

    In the final stages of lodging the TPAR report , I reviewed the transactions and saw the errant transaction. I unticked this and the report was corrected. Perhaps MYOB should provide a brief desacription of this issue in the help notes so that if the same presents to anyone else, they will know that it can be rectified before submission - ie if there are any transactions that need to be excluded they can be unticked..