Forum Discussion

Imade's avatar
Imade
3 days ago

MYOB First accounts registration No.

Hi

how are you

hope all is well

I needed to access some files from my old MYOB software first accounts, and after installing it requested a registration number.

please help me.

thank you

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 days ago

    Hi Imade,

     

    Welcome to the Community Forum!

     

    It's my first time hearing about a registration number, so I'm not familiar with it either. Usually, you just need your login email address and password to access files. Have you tried ignoring the registration number prompt and continuing to open your file? If it still doesn't let you access the file, you'll need to reach out to our support team. You can contact them through live chat via our virtual assistant MOCA or raise a support ticket via My Account.

     

    Cheers,

    Princess

  • Liz_A's avatar
    Liz_A
    Valued User
    3 days ago

    Hi Imade 

    I'm not completely familiar with this version, but you may find that you can ignore and bypass this step and still open your data file to read the information. If not, then someone else on here may have a solution.

    Cheers

    Liz