Recover an old MYOB Business Basics file
Hi I am trying to recover an old MYOB Business Basics file on behalf of a family member. I think it's from about 2016. When I open the file I am not able to activate it as there is no serial numb...
Forum Discussion
Hi Kate21
You say that you try to open it and there's no Serial Number but what version are you trying to open it with? If it's a Business Basics v1 or v1.1 (Classic version), you can download the correct version from here: https://www.myob.com/au/support/downloads?page=1. I'm not familiar with other Basics versions but they will be in the downloads page if needed. I'm not sure how processing could have been done in the file without a Serial Number (unless they only used it for 90 day trial), so it may just be the version you are using to open it that is causing the problem? Sorry, if I'm totally wrong about all of this but it's hard to say what's happening without more information or seeing your setup. If there is a Serial Number and you want to process in the file, you will be able to confirm it if it's a perpetual licence (I would say it is, if it's 2016) so keep asking on here until you get it confirmed, otherwise make it "Read-only".
Cheers
Liz
