Recent Posts & Replies
Bulk Imports updating sell price
Has anyone experienced the following - help I have tested a few items with updating our new sell prices via the bulk import - it has updated however when I go back to run an updated export file the fields in the columns are distorted they don't sit in the right columns as per example below
Default email for invoicing
Hi all, Hoping someone might be able to help me figure out why we are getting an error message saying we're using invalid email variables when saving our email invoicing template. I have been over and over the options within the "learn more" section and I still can't figure it out for the life of me. What we're trying to save is attached, along with the error message. Getting very tedious typing it manually each time.
Supplier Invoice paid to incorrect account and payment returned
Hello, I paid a supplier’s invoice with other suppliers in one bank file to the wrong account, and the amount was returned to our bank. Can you please assist me on how to process this in Myob account right? I need to repay the supplier. Thanks
Trial of Business Pro
Hello, i have multiple data files, mostly AccountRight Premier Live. I want to downgrade my plan but first I'd like to have a try of the Business Pro platform to see if it is easy to use/similar to AC Premier. How do I go about starting a trial/practice data file please? Nicole
Bank Rules don;t work
Good morning, I replied to another post but have now founf the way to post a question. I have raised a support ticket but no one can seem to advise how to fix this. We have receipts come in to our bank daily from our payment gateway and these are never auto allocated. I have been advised to do several things includin recreating the rule but why do I need to do that every day to get the rule to work? Is there any way to get this working please? Thanks, John Pigdon
MYOB Version 23 upgraded to Version 30.30. But unable to create new login icon with version 30.3 to open upgraded data files.
We have upgraded from MYOB Version 23 to Version 30.30. But everytime click on the log in icon to log into new file, it is always open by MYOB Version 23 app, but this older version unable to open upgraded data files. How can I create an login icon that could open directly to the new files?Urgent-Payrun duplicated/doubled up by MYOB software error
Hi, We have had a very strange and worrisome issue which came up the 3 times now. The first time, 3 months ago, we noticed 3 employees payruns popped up again like a duplicate payrun and it definitely wasn't done by us. Thankfully we managed to delete them and got the numbers back to normal. This month again, it's happened again. All of March2025 salaries were processed and closed by the 29th, when all of a sudden, a pay-run for an employee popped up with a payrun date of 31st March. This employee was already paid by the 29th. So this was like a duplicate payrun. Today same thing happened for yet another employee. A payrun dated 1/4/2025 pops up for yet another employee whose salary was already processed by on 28th MArch. What is going on MYOB??? This is a really serious matter and I wish someone immediately resolves this. These duplicate payrolls show up in 'payrun' tab as well as in 'prepare electronic payment'. Like wise it also messes up with our P&L, Balance sheet, so one can imagine the criticality of this issue. Each of the 3 times this happened, we deleted the duplicate payruns. But I can share the screenshot of the 3rd one. I didnt save the other 2. Myob , this is a very serious matter and makes us suspect the stability of the software, so much so that, we are already thinking of other accounting software options . Please look in to the matter. Regards, Ann
