Forum Discussion

FionaL's avatar
FionaL
Contributing Cover User
4 months ago

Balance Sheet not balanced

Hi

 

Our Balance Sheet is now unbalanced, after many many years of being perfect. It's the Historical Balance that is throwing it out.

I have tried using the method of changing an opening balance from $0 to $0.01 and back again. It did reduce the discrepanacy from $20 odd thousand to $4335. But I need to get rid of the discrepancy completely.

I gather I need to send someone a PM to get this sorted, but I don't know who to?

 

Can you please help?

 

  • FionaL's avatar
    FionaL
    2 months ago

    Hi Genreve

     

    Update to my last email.  Our Balance Sheet remains unbalanced after the file being rolled over to the current year.

    Can someone please help?

     

    Thanks

    Fiona

3 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi fional

     

    Welcome to the Community Forum. We appreciate your efforts in troubleshooting before reaching out.

     

    We're committed to assisting you with your balance sheet issue. To better understand and resolve your problem, could you please provide us with the following information via private message:

    • Serial number. 
    • Full name and email address.
    • Company name. 
    • Company File ID. 
    • Screenshot of your balance sheet report. 
    • Any other relevant information. 

    We eagerly await your response.

     

    Thanks,
    Genreve

    • FionaL's avatar
      FionaL
      Contributing Cover User

      Hi Genreve

       

      Update to my last email.  Our Balance Sheet remains unbalanced after the file being rolled over to the current year.

      Can someone please help?

       

      Thanks

      Fiona

    • FionaL's avatar
      FionaL
      Contributing Cover User

      Dear Genreve

       

      Tried to reply to you - but doesn't look like my reply stuck.

       

      Our Balance sheet is still unbalanced after doing the rollover. Can you help?