Forum Discussion

Gabsta's avatar
Gabsta
Contributing User
8 days ago

Reporting Taxable Payments - TPAR

I have created the TPAR File and upoloaded for testing and validating on ATO Portal but came back as failed with the following error message;

" Please contact your software developer. The file size is not a correct multiple of the record length."

Does anyone know what this means so I can correct the error.

2 Replies

  • Mike_James's avatar
    Mike_James
    Ultimate Partner

    Hi Gabsta when preparing the TPAR report, on the Company tab, check that the Branch field is either empty (check for spaces entered incorrectly), or has a 3-digit number if required, entered as eg 001, 002, 011, 101.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Gabsta

     

    In addition to the information that Mike_James mentioned above, you can also check my answer from this Community Forum post. It's also important to check the supplier cards making sure that there is no invalid characters. Feel free to post if there's anything you need assistance with.

     

    Best regards,

    Doreen