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KhurramAR's avatar
KhurramAR
Experienced User
4 years ago

Can't create Payment to a Sale/Order via API - That Sale/Order doesn't appear in AccountRight UI

Hi   I just finished integrating with the Sale/Invoice and respective Sale/CustomerPayment endpoints via API. There was no issue and they appear in AccountRight Online UI as well (https://app.myob....
Han-Solo's avatar
Han-Solo
MYOB Staff
4 years ago

HI KhurramAR, 

 

Thanks for reaching out, I tested using your body request with my own UIDs and this was posted to the invoice successfully. 

 

The error message: 

ReceivePaymentEvent_PaymentDetailsBlank 

Suggest to me that that the bank account you are using is not set up correctly with payment details

 

BusinessLine_AccountRequired

 This error suggests that the UID you are using for the account is incorrect. I recommend pulling the endpoint /GeneralLedger/Account and confirming this is the correct account and setup correctly. 

  • KhurramAR's avatar
    KhurramAR
    Experienced User
    4 years ago

    Hi Han-Solo 

     

    Please excuse me for the late reply because I had to move on with other tasks and just came back to MYOB. But the same issue still persists. I tried changing the Bank account as advised but no gain.


    I'd again say that everything works fine at /Sale/Invoice and /Sale/CustomerPayment endpoints. When the same line item is used with the /Sale/Order it works fine but /Sale/CustomerPayment fails with the specified error. 

     

    1- The question is what's really the major difference between the two. When the same bank account works fine with /Sale/CustomerPayment for /Sale/Invoice, why it does not work with /Sale/CustomerPayment for /Sale/Order?

     

    2- As I said in my previous comment, the POSTing on /Sale/Order works fine, where should I find that entry on MYOB online app (https://app.myob.com/)?

     

    Thanks 

     

    Kind regards.

     

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