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MatthewMalcolm's avatar
MatthewMalcolm
Experienced User
3 years ago

Sales Invoices - Items not returning NextPageLink

I have an API app that I have been using for years I have been forced to move to the Cloud recenlty and although painful it has been working Around 6PM QLD Australian Time Yesterday the 9-11-2022 t...
Bi4Cloud_Dev's avatar
Bi4Cloud_Dev
Experienced User

Hi Matthew

Thanks for your post. It was really useful to corroborate what we saw with our clients.

We issued a ticket with the MYOB API team at 10am on 11nov22.

The MYOB Status page did not list any outages.

 

We found the Sale/Invoice endpoint still worked even when the Sale/Invoice/Item endpoint broke.

We engineered a work-around using that endpoint but only completed it by 7pm.

The Sale/Invoice/Item endpoint is back and working but we have an alternative up our sleeve.

 

This really was a significant disruption.

Cheers

kjm's avatar
kjm
Trusted Cover User
3 years ago

Has this been fixed? 

  • MatthewMalcolm's avatar
    MatthewMalcolm
    Experienced User
    3 years ago

    Hi All,

     

    this appears to be working this morning. And although this was a "Significant issue" it was never listed on the status page.  So apparently it never happened.

    I wonder how many ohter issues never happened?

    If our data was compromised, would that get listed ?

    Having a hide the truth policy is not a good look for a cloud company at the moment

    When you breaks things or have failures significant or other wise. Post them so the users know what is going on

     

    Tnakyou for fixing this issue

     

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