Forum Discussion

Member

1 year ago

Invoice send through AccountRight not deliver to business email

Since yesterday MYOB AccountRight Plus upgrade to 2024.11.1.15, all the invoice sent through AccountRight cannot be delivered to our business email, even the delivery status shows sent in myob "Sent ...

Earl_HD

MYOB Moderator

1 year ago

Hi ACCEOS,

If clearing the AccountRight cache did not fix the issue, we may need to look further into this. Could you please reply with the diagnostic log of your application? AccountRight Diagnostic Log

Regards,
Earl