Forum Discussion

ACCEOS's avatar
ACCEOS
Contributing User
14 days ago

Invoice send through AccountRight not deliver to business email

Since yesterday MYOB AccountRight Plus upgrade to 2024.11.1.15, all the invoice sent through AccountRight cannot be delivered to our business email, even the delivery status shows sent in myob "Sent ...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi ACCEOS,

If clearing the AccountRight cache did not fix the issue, we may need to look further into this. Could you please reply with the diagnostic log of your application? AccountRight Diagnostic Log

Regards,
Earl

CIAF's avatar
CIAF
Contributing User
14 days ago

Hi Earl

 

I have the same problem. Do you have a 'fix' for it? See my comments below. 

 

Cassie

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