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UCA's avatar
UCA
Experienced Cover User
3 years ago
Solved

MYOB Subscription Invoice

My email address is listed on our my.myob account but for some reason I am not receiving our subscription invoices via email. I realise I can logon to view the invoices but it would work better for m...
  • Haydes's avatar
    Haydes
    7 years ago

    Hi CassR 

     

    Making these changes does not update already recorded transactions and so any exemptions made to the Payroll Categories won't back-date and affect anything except new Pays processed.

     

    What we can do now is adjust the balance and with the new setup it shouldn't affect new Pays with LSL.

     

    To adjust the Leave balance, see our support note: Adjusting leave entitlements

UCA's avatar
UCA
Experienced Cover User
3 years ago

Hi Melisa, the private message link isn't working correctly.

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi UCA, 

 

Apologies, can you please try this private message link. If it doesn't work can you refresh the window to see if it re-loads. 

 

 

Update: records have been updated. 

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I realise I can logon to view the invoices but it would work better for m...","body@stringLength":"321","rawBody":"

My email address is listed on our my.myob account but for some reason I am not receiving our subscription invoices via email. I realise I can logon to view the invoices but it would work better for me if it was not a matter of me remembering to login.

 

How can I get these emailed out each month?

","kudosSumWeight":0,"postTime":"2022-05-24T15:20:34.759+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:759468_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1072},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:759468":{"__typename":"Conversation","id":"conversation:759468","solved":true,"topic":{"__ref":"ForumTopicMessage:message:759468"},"lastPostingActivityTime":"2022-05-25T12:52:04.059+10:00","lastPostTime":"2022-05-25T12:52:04.059+10:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:759468":{"__typename":"ModerationData","id":"moderation_data:759468","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:759468_1":{"__typename":"Revision","id":"revision:759468_1","lastEditTime":"2022-05-24T15:20:34.759+10:00"},"AcceptedSolutionMessage:message:759653":{"__typename":"AcceptedSolutionMessage","id":"message:759653","conversation":{"__ref":"Conversation:conversation:759468"},"author":{"__ref":"User:user:210120"},"revisionNum":2,"uid":759653,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AD_Notices"},"parent":{"__ref":"ForumReplyMessage:message:759645"},"subject":"Re: MYOB Subscription Invoice","moderationData":{"__ref":"ModerationData:moderation_data:759653"},"body":"

Hi UCA, 

\n

 

\n

Apologies, can you please try this private message link. If it doesn't work can you refresh the window to see if it re-loads. 

\n

 

\n

 

\n

Update: records have been updated. 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"224","postTime":"2022-05-25T12:52:04.059+10:00","lastPublishTime":"2022-05-25T13:20:26.435+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1050},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:beta/community:myobboard:AD_Notices/message:759468/message:759653","readOnly":true,"editFrozen":false,"body@stringLength":"547","rawBody":"

Hi , 

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Apologies, can you please try this private message link. If it doesn't work can you refresh the window to see if it re-loads. 

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Update: records have been updated. 

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi Melisa, the private message link isn't working correctly.

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