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RP_Accounts's avatar
RP_Accounts
Member
1 year ago

Payables reconciliation with tax report - failed to load

Hello,    This report fails to load in Essentials. It works in the Account Right desktop version. I have read on previous posts that a 'code fix' needs to be applied to the back end... any help wou...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi there RP_Accounts,

 

You're correct that a fix is needed to resolve the "Failed to load" error. I've successfully run a fix on your file. Make sure to log out first and then log back into your account and generate the Payables reconciliation with tax report again. If you still encounter any issues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant MOCA or by submitting a support case via MyAccount.

 

Best regards,

Doreen

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