Forum Discussion

Lyn05's avatar
Lyn05
Member
4 months ago

Removing Data Bases from Client List

I need to remove 2 clients from my client list as I no longer act for them as bookkeeper. It seems you can't phone MYOB any more, and there doesn't seem to be any way to remove clients. I need to a...
Lyn05's avatar
Lyn05
Member
4 months ago

Hi Doreen,

I'm unable to restore a backup of one of my clients, but I can't. When I research the problem it says I have too many databases. There are 2 that are inactive and I don't need any more - I need to remove them so that I can access the current client database that won't open.

What am I to do to fix this problem?

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hi Lyn05,

 

I’m not fully across this specific setup issue, so I’m hoping someone in the Community who’s dealt with the same error can share what worked for them. If no clear fix pops up here, feel free to get in touch with our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. 

 

Cheers,

Doreen

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