Forum Discussion

Sue1234's avatar
Sue1234
Experienced Cover User
2 years ago

Subscription Fees Increase despite promo?

Hello MYOB,    My client bought several MYOB subscription promos years ago with the promise by your salesperson that the promo fees will be discounted for life for those additional datafiles bought...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Sue1234, 

 

Thanks for reaching out. 

 

I could check on these subscription and see what has happened. 

 

For me to proceed in doing so please send me a private message containing your:

  • Serial number 
  • Full name and phone number 
  • Company name

If you have any other concerns or questions please include them in your next reply. 

 

Cheers, 

Genreve.

  • Sue1234's avatar
    Sue1234
    Experienced Cover User
    2 years ago

    Thank you for your reply, I have pm you with all the requested info.

    • Sue1234's avatar
      Sue1234
      Experienced Cover User
      2 years ago

      Thank you.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 years ago

        Hi Sue1234. 

         

        Thank you for your patience. We appreciate your posts. 

         

        If you require any other assistance or you have any other concerns feel free to let us know. We are happy to assist.

         

        Cheers, 

        Genreve

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