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Harry_gil's avatar
Harry_gil
Contributing User
2 years ago

Myob Advanced - Create payment during process bank record

Hello there   Can someone please let me know about the following error -   When i try to manually create a payment, the error comes up ' extrefnbr cannot be empty '   Kindly assist   ...
kelvin_k's avatar
kelvin_k
MYOB Staff
2 years ago

Hello Harry,

 

Try this: Go into Account Receivables Preferences screen and unticking the Require Payment Reference on Entry 

 

This should fix the problem.

  • Harry_gil's avatar
    Harry_gil
    Contributing User
    2 years ago

    Thanks for the reply Kevin

     

    It still has the same error, I have unticked the coloumn but now again same error,

     

    Can you please advice?

    • kelvin_k's avatar
      kelvin_k
      MYOB Staff
      2 years ago

      Hi Harry,

       

      In the Cash Management Preferences  screen Untick “Require Document Ref. Nbr. on Entry” and see if this works for you.

      • Harry_gil's avatar
        Harry_gil
        Contributing User
        2 years ago

        Hello Kelvin

         

        Thanks for the reply

         

        I have another error -

         

         

        Error: 'TaxZoneID' cannot be empty.

         

        Please see attached

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