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Harry_gil's avatar
Harry_gil
Contributing User
2 years ago

Myob Advanced - Create payment during process bank record

Hello there   Can someone please let me know about the following error -   When i try to manually create a payment, the error comes up ' extrefnbr cannot be empty '   Kindly assist   ...
Harry_gil's avatar
Harry_gil
Contributing User

Thanks for the reply Kevin

 

It still has the same error, I have unticked the coloumn but now again same error,

 

Can you please advice?

kelvin_k's avatar
kelvin_k
MYOB Staff
2 years ago

Hi Harry,

 

In the Cash Management Preferences  screen Untick “Require Document Ref. Nbr. on Entry” and see if this works for you.

  • Harry_gil's avatar
    Harry_gil
    Contributing User
    2 years ago

    Hello Kelvin

     

    Thanks for the reply

     

    I have another error -

     

     

    Error: 'TaxZoneID' cannot be empty.

     

    Please see attached

    • Harry_gil's avatar
      Harry_gil
      Contributing User
      2 years ago

      Hello Kelvin

       

      Can you please provide an update

      • kelvin_k's avatar
        kelvin_k
        MYOB Staff
        2 years ago

        Hi Harry,

         

        I am currently in consultation with various technical teams on this issue. Will let you know any findings as I receive them. In the meantime, please check your private messages in this forum as I have sent you an enquiry. I need to get some information from you.

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