Forum Discussion

Janeharkz's avatar
Janeharkz
Contributing Cover User
5 years ago
Solved

Accountants Office - Client Accounting Reports

I migrated my clients data for the 2018 year. I have been working on the 2019 Accounts and have had to edit a journal.   I can't access the reports and I am getting the advisisng that I have not co...
  • Mark_St's avatar
    Mark_St
    5 years ago

    Hi Jane,

     

    As this is logged to Support, I will take this issue offline and call you regarding it.

Janeharkz's avatar
Janeharkz
Contributing Cover User

Mark

 

I have done that - Message

Client Error

An unexpected error has ocurred.  Please check the log file for details.

Reason:

Object reference not set to an instance of an object.

 

I have put through a support request - noone has responded as yet.

 

We have had this issue before and MYOB support were unable to resolve the issue.

 

We are on a hosted server so unable to run any scripts ourselves if this is required.  

Mark_St's avatar
Mark_St
MYOB Staff
5 years ago

Hi Jane,

 

As this is logged to Support, I will take this issue offline and call you regarding it.