Forum Discussion

Chloe43's avatar
Chloe43
Partner
2 years ago

AO Client Accounting client moved from Accountright to Business Lite.

My client has changed from Accountright to Business and now I get the message  "Newtonsoft.Json.JsonSerializationException Error converting value "The company file can't be found. It might have bee...
Angi84's avatar
Angi84
Experienced User
2 years ago

Hi Chloe,

 

I'm having the same issue today with a client who has moved from ARL to Business Pro.

I've lodged a support request from the partner dashboard. 

Have you had this issue resolved yet?

  • Chloe43's avatar
    Chloe43
    Partner
    2 years ago

    Hi Angi84

    Yes. My issue was resolved by a tech. I had to wait for the response to the support request. 

     

    It was quick for this one. Hope yours is too!

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