ANZ Business accounts can't be linked
Hi, when I try to connect my accounts to SOLO, my two business accounts come up as 'unavailable'. I've spent 30+ minutes on the phone with ANZ business team and they can't work out what is wrong. I have looked over the 'open banking' information that you send everyone else and according to that information there is no reason why I shouldn't be able to link the accounts. It is definitely not worth me having solo if I can't link these accounts. Would appreciate anything else you can suggest or help with to fix this issue asap. Thanks.
Thought I'd update my process on this to help others - it has taken 3 DAYS!!! Yikes. I thought I was registered for internet banking with the business accounts because I could see the business accounts on my ANZ accounts online. However you actually have to fill in a 'business internet banking authorisation' form and even though it is my business, I had to authorise myself on this form, sign it and send it back. Then ANZ set up business banking for me. I still couldn't connect the accounts on MYOB, so I went back onto ANZ and tried to work out what was going on. I logged in to my banking online, there was now a drop down menu and I could select my business account, then had to go into 'settings', 'manage users', I could see myself as an administrator, but had to select 'edit' on my name and tick 'data sharing' as it was not selected - it is a crazy process, especially considering it's my business and I'm the only one on it, however I FINALLY got the accounts linked to MYOB solo. Hope this helps others!
