Deleting a $0 'paid' invoice
Hello, I was creating a test invoice and accidentally saved one for $0, which has automatically been marked as 'Paid'. Unfortunately, the app won’t allow me to edit the invoice as it's marked as paid, and it won't allow me to delete this invoice, as there’s no associated payment to remove. Is there a way to have this invoice deleted? It’s now sitting among my regular invoices and is out of sequence with my invoice numbers. Appreciate your help!Solved414Views1like9CommentsANZ Business accounts can't be linked
Hi, when I try to connect my accounts to SOLO, my two business accounts come up as 'unavailable'. I've spent 30+ minutes on the phone with ANZ business team and they can't work out what is wrong. I have looked over the 'open banking' information that you send everyone else and according to that information there is no reason why I shouldn't be able to link the accounts. It is definitely not worth me having solo if I can't link these accounts. Would appreciate anything else you can suggest or help with to fix this issue asap. Thanks.Solved256Views0likes6CommentsSearch for transaction categories & changing allocated transactions.
If I have accidentally allocated a transaction to the wrong category, it is very difficult to change it unless I know exactly what the name of the transaction was. It would be helpful to search by category name, or be able to access each category to see which transactions have been allocated, so it can easily be changed. Currently, the app only lets you search via the bank account list and the search bar is terrible. Even if I search by transaction date, or value of the transaction (eg: $128.00) it rarely works. Is there another way?20Views0likes0CommentsIs it ok to manually import past transactions if I just started using Solo with a new bank account and they won't match?
Hi team, just downloaded Solo and wondering about collecting the full financial year in it. I have expenses in July, but just opened a new bank account this week for use with Solo and finally split personal and business accounting. I am wondering if there's a "proper" way to bring these expenses in as they won't match the bank account transactions (this account did not exist then). For context, I come at this question from being a YNAB user where everything needs to match, so wondering if the same principle applies here or if expenses and bank accounts are generally two separate things in Solo and therefore it's fine to bring past expenses in that are not reflected in the linked account. Thanks for any pointers! Cheers, DanSolved357Views1like4CommentsSick of Soli
I am not in Australia, and not using Solo anymore.MYOB SoLo does not allow user to delete account, it doesn't make sense. It is almost impossible to contact MYOB, no customer service to email and close account. My credit card is close but still getting charged as credit on Solo account. This doesn't make sense and I am sick of this Platform. Please delete my account MYOB82Views0likes1CommentI need business percentages clarity in SOLO.
Im a sole trader/driver. Can the support team please explain how to set up and automate our business percentage use against our expenses in the app. I initially imagined that when the bank feeds arrived, it would automatically adjust the % on each expense transaction, except income. Please advise. Thank you.93Views0likes1CommentRefund On Expense, Not Income
I'm having trouble understanding how to properly process a refund on a business expense. For example: I make a purchase of $1000 and categorise it accordingly. If I then receive a refund of $500 on that order, how do I record it as an adjustment/correction on that category, rather than 'Income'? Thanks.Solved226Views0likes3Comments