Forum Discussion

AlanT's avatar
AlanT
Ultimate Partner
4 years ago

ERROR MESSAGE: when refreshing a report in Statutory Reporter

Hi all,   Can someone explain what is causing this error message?     It occurs every time I click the refresh button when a report is open - or if I modify an account group.  It appears b...
Mutt_R's avatar
Mutt_R
MYOB Staff

Hi Alan T,

Sorry for the delay in replying to your message in the forum.

 

It is a known issue and will be fixed the future release. No timeframe at the moment.

 

Is it happening to all the clients always when you refresh when the reports are open or occasionally?

If its happening always the workaround would be the close the report and then reopen the report.

 

 

Thanks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AlanT's avatar
AlanT
Ultimate Partner
4 years ago

Hi Mutt_R 

 

Thank you for your reply.

 

Welcome to the community.

 

Yes it is happening on all clients.

 

Your suggested work around does not help very often because any time you insert or remove a page break, the reporter automatically initiates a refresh.  :-(

 

Regards,

 

AlanT

  • Mutt_R's avatar
    Mutt_R
    MYOB Staff
    4 years ago

    HI AlanT,

    Yes when you insert or remove page break this message appears, Hopefully this issue will be fixed in future release.

     

    Regards

    Mutt _R

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