How to change Employee email in Accountants Enterprise
Hi Everyone,
I am currently trying to troubleshoot my inability to change email addresses for employees in Accountants Enterprise.
The employee in question has been using their account for some time and is successfully linked to my.MYOB.
However, under their employee record the email field displays 'Email Address Goes Here' and I cannot enter a new one.
This as means that when other users attempt to send email alerts to the person in question they are told they do not have an email.
I have tried re-assigning their my.MYOB email but this has not had any effect.
Hey there accountant5,
Let's dive in with the workaround on how to fix the payroll dates mix-up. Here's what you can do to fix it:
The payment date of the pay run determines the payroll year. Since you entered the correct dates in August, it falls into the new financial year, which is why the net figure is different and won't reconcile. To resolve this, you'll need to reverse the August pay slip and reprocess it with the original June payment date. Make sure both the pay period and payment date match the original pay run transaction. This should align everything correctly and ensure the net figures reconcile. You can also check this link for more information.
Best regards,
Doreen
